Conference Day One: Thursday, 1st March 2018

8:30 AM - 9:00 AM Conference Registration and Welcome Coffee

9:00 AM - 9:10 AM Opening Remarks by IQPC Australia and the Conference Chair:

9:10 AM - 9:50 AM CASE STUDY: Geraldton Port’s Updated Cruise Vessel Accommodation

Paul Blundell, Engineering Manager, Mid West Port
Geraldton Port has transitioned to a reliable port and a cruise vessel destination of preference. However, this hasn’t always been the case. Learn how the port’s management team in partnership with a motivated community solved its reliability challenges.

  • Port reliability challenges; meeting them head on
  • Harnessing community energy to overcome key issues and develop the local economy as well
  • Mooring innovation to improve port services to the cruise sector


Paul Blundell

Engineering Manager
Mid West Port

9:50 AM - 10:20 AM Thought-leader session

10:20 AM - 11:20 AM CASE STUDY: Gold Coast City Marina’s Infrastructure Updates to Meet Rising Needs of Superyacht Vessels

Trenton Gay, CEO, Gold Coast City Marina
Gold Coast City Marina is the largest and most awarded vessel maintenance, refit and repair facility in the Southern Hemisphere. It’s home to over 60 businesses and recently completed a new Superyacht work basin catering for an additional eight 65m vessels. Also GCCM has just initiated the first of its kind Innovation Hub which will help take the marine industry forward. Attracting super yacht vessels is a key aim of this marina, as the revenue generated from a cruise ship carrying 1800 passengers does not meet the revenue generated from a super yacht carrying 20!

  • Updating Marina infrastructure to meet the rapid increase in popularity of the Asia Pacific region as a cruising destination
  • Exploring the cost-benefit of ports and cruise infrastructure attracting super-yachts
  • Reducing the stress of deadlines, budgets and quality control through increased project management efficiency


Trenton Gay

Gold Coast City Marina

11:20 AM - 11:40 AM Speed Networking Session

An effective structured interactive session designed to help expand your network through one-to-one focused conversations. Bring your business cards!


12:10 PM - 1:10 PM INTERACTIVE DISCUSSION GROUPS: Contemporary Cruise Terminal Design

Not only will you hear peer-to-peer led case studies and best practice, you will also receive focused thought leadership and insight into Cruise Ship Infrastructure. How will the IDGs run?

  • The entire audience will break up into one of two tables
  • Each IDG is set in a roundtable format and will be facilitated by a thought leader in the space
  • Each delegate will have the opportunity to rotate through the two topics every 30 minutes.
  • All delegates get the opportunity to ask their most pressing questions and challenges to the facilitator

Table One

12:10 PM - 1:10 PM Designing Cruise Terminal Design to Match Passenger Expectations with Destination Contexts

David Holm, Director, Cox Architecture
Cruise terminal facilities are often given a less than desirable position and amenity in the urban context. This session will discuss the innovation of terminal design so that passenger expectations of their destination are met when they arrive to port.


David Holm

Cox Architecture

Table Two

12:10 PM - 1:10 PM Strategic Terminal Design for Flexible-Use Facilities

Shy Tay, Assoc Director and Architect, Arkhefield
By understanding the needs of the local community, as well as the ports, the strategic design of port terminals can have multi-use purposes. Even when there are little-to no-cruise arrivals scheduled, terminal facilities can still be revenue generators, e.g. by being used as function venues.


Shy Tay

Assoc Director and Architect


2:10 PM - 2:50 PM CASE STUDY: Re-Purposing Existing Infrastructure to Meet the Growing Needs of Tourism at Albany Port

Darren Lambourn, GM of Albury and Bubnury Port, Southern Ports Authority
17,000 cruise visitors to Albany are expected to arrive for the 2017-18 season. This follows the Western Australia Government’s commitment to growing the cruise industry by addressing regulation and infrastructure issues. This session will discuss how Southern Ports has repurposed existing infrastructure to provide a pavilion for arriving cruise ship guests to ensure visitors are protected and receive a sense of occasion upon arrival.

  • Repurposing an existing warehouse into a welcome centre pavilion
  • Southern Port’s efforts to work with Tourism WA and the state and local councils in order to ensure all stakeholder needs are met
  • Meeting the needs of the cruise ship market e.g. by providing services for the elderly


Darren Lambourn

GM of Albury and Bubnury Port
Southern Ports Authority

2:50 PM - 3:30 PM SOLUTIONS CLINIC: Attracting International Cruise Tourists to Regional Australia

Australia welcomed 8.5 millions international visitors in 2017 and of those, 200 000 incorporated cruise ship tourism into their travel. With international tourism increasing by up to 9.2% in June 2017, there is significant opportunity to encourage more tourism to regional locations. This interactive session will be an opportunity to learn from the sum of knowledge at your table, rather than that of the speaker on stage.


4:00 PM - 4:40 PM CASE STUDY: The Overseas Passenger Terminal Extension Project at Circular Quay

Adam Knight, National Operations Manager, Waterway Construction
The Port Authority of NSW Invested $14.6 m on the Circular Quay Overseas Passenger Terminal, in order to increase the length of the wharf an additional 60m. The design and construction was accomplished within six months and conformed to strict Consent Conditions, limited available work space and was required to keep the facility operational

  • Utilisation of both land based and marine based plant to expedite the program
  • Managing construction whilst the Terminal remained operational, with ships berthing alongside.
  • Providing a mooring dolphin to assist passenger ships berthing at Circular Quay, Sydney Harbour.


Adam Knight

National Operations Manager
Waterway Construction

4:40 PM - 5:20 PM CHAMPAGNE DELEGATE DEBATE: Debate Topic: Build it and they will Come

Each table chooses to agree with one of the given statement: No fence sitting! They get 30 minutes to create an argument that supports or refutes the given statement, after which each table will send a speaker who will have 3 minutes to get up and present their case. The chair then gets to choose which table wins. This session will be catered with drinks to encourage conversation…